Creatively Responding To Your Incoming Email Messages.

Target User: Individuals or work groups that want to implement an effective email response management system.

Our AutoReply program does a great job monitoring a single "Inbox" to provide automatic replies, message filing and optional message forwarding.  Now with Email Response Manager you can implement this type of auto reply solution across multiple email message folders (Inboxes).  So, depending on which email folder (Inbox) the message is found in, you can provide a completely different reply, file the message to a different email message folder and optionally forward the message to the appropriate email address.   Email Response Manager can even be used to implement such auto reply solutions across multiple company departments.

Process the "Inboxes" of your choice, does not require Exchange Server.

... Auto Replies to your messages while you are away.  Manages multiple email folders.

 

Replies with text that you create to suit the situation.

... Single sentence, or multiple paragraph statement.  Tailor a different message for each of the Inboxes being managed.

 

Files the message in your designated email folder.

... Ensures you ability to easily locate all of the auto replied messages.  Specify a different email filing folder for each of the Inboxes being managed.

 

Optionally forwards the message to a designated email address.

... Ensures that someone else can be alerted to the situation.  Specify a different email address for each of the Inboxes being managed.

 

Checks your configured "Inboxes" at your specified interval.

Questions about whether you should use AutoReply or Email Response Manager ??  Remember this one qualifier... do you want to manage a single inbox or mulitple inboxes?  For a single inbox, use AutoReply ... for mulitple inboxes use Email Response Manager.

Consider the following business scenario ... various emails come in as individuals complete a survey on your web site.  Based on certain content, you wish to have one of several pre-planned responses used as an auto reply.   Further, you wish to forward the message to a particular department for more detailed follow-up.  It would also be nice to have the message automatically filed after it's reply has been sent.

Here's how Email Response Manager could work with you to implement an effective solution.  You would have all of the completed surveys come into a central email folder, where they can be manually examined.  Then, based on the content, the examiner would move the complete survey into another appropriate email folder.  This is where Email Response Manager comes in.  You would configure Email Response Manager to monitor each of the "content" email folders and properly process the messages that it finds in them.

Email Response Manager can be configured to keep its eye on multiple email folders and automatically process the messages it finds in them.   Email Response Manager would 1) provide an auto reply message to the sender, 2) forward the incoming message to an email address that you specify and 3) file the incoming message in a designated email folder for future reference.

There are hundreds of business like the one above where Email Response Manager can help you creatively manage your email response requirements.  Download your evaluation copy today.

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Supports your use of any version of a full MS Outlook** client.

**Sorry, but Email Response Manager does not support your use of Outlook Express.